Frequently Asked Questions

Everything you need to know about shopping the best designer deals.

Are all sales final?

Yes, due to the exclusive nature of our sample sales and the deep discounts offered, all sales are final. We do not accept returns, exchanges, or offer refunds.

Are the products authentic?

Absolutely. We partner directly with brands and designers to ensure that every item sold is 100% authentic and sourced directly from the manufacturer.

How long does shipping take?

Orders are typically processed within 3-5 business days. Once shipped, delivery times vary by location, but most domestic orders arrive within 7-10 business days.

Do you ship internationally?

Currently, we only offer shipping within the United States. We are working on expanding our logistics to support international fashion enthusiasts in the near future.

What is the condition of sample sale items?

Items may include showroom samples, past-season stock, or overstock. While most items are in new condition, some may have minor imperfections, which is why they are offered at such significant discounts.

Can I use multiple discount codes on my order?

Our prices are already marked down to the lowest possible point; therefore, we typically do not allow the stacking of multiple promotional codes unless specified otherwise.